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KMID : 1023420150150060815
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Journal of Dental Hygiene Science
2015 Volume.15 No. 6 p.815 ~ p.824
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Factors Influencing the Knowledge of Health Insurance Standard and Health Insurance Application
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Lee Soon-Young
Lim Soon-Ryun
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Abstract
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This study aims to figure out the current state of health insurance education provided to dentists and personnel in charge of insurance claim as well as the effects of experiences in education on their knowledge of health insurance standard and actual application. As a result of analysis on 100 data sheets related to dentistry and 100 data sheets related to personnel in charge of insurance claim (a total of 200 data sheets), following results were generated. Insurance claim personnels showed higher score than dentist in knowledge of health insurance standard and it was significant statistically. Knowledge of insurance claim personnel showed significant differences in educational experiences, in health insurance for the latest three years and average hours of education per session whereas that of dentists did not indicate any significant differences. The level of practical application of dentists was significantly different (p＜0.05) according to experiences in insurance claim, and that of insurance claim personnel significantly varied (p＜0.05) depending on age, experiences of insurance education and average hours of education. The longer average hours of education, the higher level of practical application. Experiences of insurance education turned out to affect on the knowledge of health insurance standard significantly (p＜0.05) on the part of dentists and insurance claim personnel, and the level of experiences in insurance claim and knowledge of health insurance standard on the part of dentists and insurance claim personnel turned out to affect on practical application significantly (p＜0.001). Judging from the result, continuous education needs to be conducted in order to enable dentists and insurance claim personnel to maintain the level of knowledge about health insurance and practical application.
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KEYWORD
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Health insurance application, Health insurance education, Knowledge of the health insurance standard
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